Who Are We?


Contact Nicola

Mobile: +61 411 368 387

Email: ​nicola@engageability.com.au

Nicola's LinkedIn

Nicola Floyd


I am the Founder and Director of Engageability – a human resources consultancy with a focus on talent management. I started Engageability in 2014 while working with Carrera and seeing the opportunity to support our recruitment clients throughout the talent lifecycle - ensuring they were not only hiring the best possible candidates for their business but that they were also onboarding and developing talent; and maximising engagement and productivity.


My career has taken many twists and turns – after arriving in Australia in 2013 I ran corporate events for several years before commencing my career in recruitment, executive search and HR consulting. Working in Australia and Canada across talent management consulting, operational and strategic growth roles has given me a broad range of skills and experiences and unique perspective on the talent market. I have an incredible opportunity to provide something different that will support our clients through all of the challenges and opportunities they face across the talent lifecycle.


What we do at Engageability is challenging… we are always innovating, always striving to ensure we are delivering real ROI and often challenging clients to see things from another perspective – telling them things they don’t always want to hear is sometimes the best way to help. These challenges are what drives my passion for what I do, along with the relationships formed along the way; with many clients now life-long friends. Engageability is growing and will continue to evolve to meet the changing needs of our clients. I look forward to the journey in front of us and the many new challenges ahead!


Contact Michael

Mobile: +61 407 016 406

Email: ​michael@mastereveryturn.com.au

Michael's LinkedIn

Michael Floyd

Strategic Advisor

It was a passion for people and creating high-performing organisations that led to the founding of Carrera in 2002. Recruitment had for far too long had a transactional focus. So I established Carrera and set about becoming a true talent consultant.

My career has been in Sales & Marketing and General Management roles. I’ve had the privilege of working with market leading domestic and global brands, leading strategic customer management across grocery, mass merchant and department store channels in Australia before leading the redevelopment of export markets. This involved re-engineering relationships internationally, establishing distribution and ranging in new markets and developing and executing market specific brand and communications strategies.


I founded Carrera with a focus on consumer goods recruitment. As ex-industry professionals we understood the challenges faced by both our clients and candidates on a daily basis; making us uniquely qualified to offer solutions to these challenges and help make a real difference to people’s lives.


I am a problem-solver by nature. I thrive on the opportunity to work with clients, helping them navigate through the complexities of the changing business environment, by giving them tools and strategies to transform their teams and attract and retain the best possible talent.

My strength and passion lies in identifying the real issues at the heart of a business and building a comprehensive solution to optimise the performance of its people and teams - today this solution may come from anyone of our family of brands - Carrera, Engageability and Coachability. I also work personally on executive level search assignments as well as leadership coaching, business advisory and strategic consulting projects; all designed to optimise the performance of businesses through their people.


I’m immensely proud of the business we have built at Carrera and especially of our team. They work fearlessly in making a real difference in the lives of every person they interact with on a daily basis. It is this opportunity to make positive impact, at often really difficult or challenging times in people’s lives, that drives our sense of purpose.

Rob Manuel.jpg

Contact Rob

Phone: +61 406 814 589

Email: rob@mastereveryturn.com.au 

Rob Manuel

General Manager, Victoria

I am a commercially astute people leader with over 20 years experience in senior Human Resource Management and General Management roles.  My expertise in leading Business Improvement and Transformation Programs in organisations operating in competitive manufacturing and fast-moving sales environments has required capability builds, employee engagement and a deep understanding of industrial relations and employment legislation. 


I have always enjoyed working with different businesses, industries and business models determining the conditions and ingredients that make them work best.  I am motivated by building strong teams and seeing people succeed. I enjoy coaching, mentoring, problem solving and assisting teams to deliver success.


As a leader in a sales and service organisation I have seen the benefits firsthand of investing in personal and professional development not only through increased engagement and discretionary effort but in the tangible impact on business results. My strengths centre on delivering people based strategic and commercial outcomes – whether it be in enhancing performance and engagement day to day or navigating complex transformation across a whole business.


Having started my career in manufacturing and more recently consulting to clients across a number of retail channels including Corporate Grocery, Independent Grocery, Mass, Pharmacy and Hardware, I find that there are not too many issues that I have not seen before.  I am highly motivated and focussed on sharing my expertise to build holistic talent management solutions that ensure businesses are best place to meet their strategic objectives.


This next chapter for me with Carrera is a long-held career ambition and a natural transition.  After many years helping businesses develop talent plans and transform their business internally, I am relishing the opportunity to work more broadly helping business leaders develop their key talent and drive people results.


Contact Maryam

Phone: +61 2 9410 4500

Email: ​maryam@engageability.com.au

Maryam McQuillan


I joined Engageability as a consultant in 2020. I am a HR professional with over 10 years experience across a range of industries; the public service, education and professional services.

Across my career I have a developed a broad range of  HR skills across the talent lifecycle. In my first role in Human Resources I worked in a public service agency where I was involved in talent attraction and on-boarding while also developing talent through a range of learning and development initiatives. I was actively involved in implementing new HR policies and diversity and inclusion initiatives across the organisation. 


I have also worked in a ‘start-up’ HR function where I have set up processes from the ground up while educating the business on the value-add that HR can provide.  In my most recent experience, I was the trusted HR partner to a General Manager. My intimate knowledge of the business allowed me to tailor the solutions to meet the business needs. In this role I also was involved in significant organisational change and restructure. Here my focus was on engaging talent in a time of significant uncertainty. 


 My experience is complimented by a Masters Degree in Human Resource Management and Industrial Relations. I am also a professional member of AHRI and regularly attend professional development events to build my skills and develop my networks. I look forward to working with your business and make a real impact in the way you do work. 


Contact Debbie

Phone: +61 2 9410 4575

Email: ​debbie@mastereveryturn.com.au

Debbie Rakhit

Team Administrator

I joined the Carrera family mid-2019 as the Team Administrator – tasked with managing everything office and admin related and working as part of the Engageability team to support the delivery of services to our broad range of clients. With over 25 years admin experience across both multinational corporations and small business this is an exciting opportunity for me to use my broad skills in a new industry and very fast paced environment.


In my recent experience with a leading banking institution I was quickly promoted to PA to the CMO.  It was fantastic to be recognised for my hard work and an opportunity to gain some insight into marketing which has proved useful now at Carrera! I have learnt so much in my time here already and as the CRM super-user I am loving the opportunity to improve our client experience while creating efficiencies for the Consultants by streamlining processes and automating some previously arduous administrative tasks.


Our office environment is unique and I take pride in creating a warm and welcoming environment for our team and clients. We are always creating opportunities to get together as a team – whether to learn or just for fun – my role allows me to embrace my creativity in planning regular team events and outings.